Martin F. Krafft: Pay three times as much and get zero brain power
If you walk up to the Swiss railways customer service desk and tell them that
you're a group of six looking to travel from Zurich to Munich and would thus
like to make a reservation, they'll charge you 15 CHF (~ 9.50 ) for a little
piece of paper which documents that the guy behind the desk put his brain to
use and reserved six contiguous seats to keep the group together. Well, he
actually asked me whether that's what I wanted.
If you walk up to the German railways customer service desk and tell them that
you're a group of (now) eight looking to travel from Munich to Zurich and
would thus like to make a reservation, they'll charge you 28 for a little
piece of paper which documents that the guy behind the desk does not have
a brain or didn't bother to switch it on: instead of two adjacent groups of
four seats, we got four pairs of aisle seats.
Given that we mainly reserved to minimise the annoyance for the other
travellers while we kept up a conversation for the five hours of the journey,
it did piss me off quite a bit to have paid three times as much in Germany as
the reservation cost in Switzerland and not be able to talk among each other
without annoying the others.
This reservation was made two days in advance. You may, of course, think that
the train was already full and no space to sit eight was left; however, I did
not have to go further than two wagons to find copious amounts of unreserved
spaces for eight, which were then, unfortunately, already occupied (of
course).
It shames me to expose my peers (I made the travel arrangements) to the crap
and blather one has to put up in German railways: the quality of the speaker
system is crap, everything is repeated in English by non-English-speaking
conductors, and after every stop, we're yet again alerted to the fact that we
could be relaxing to high-quality cuisine in the board restaurant, or should
watch out for the little trolley passing by and happy to collect our money.
Oh, and of course the brainless and often unfriendly service employees.
And all that for a price more than it would have cost the lot of us to rent
a van and drive back and forth.
Going by train is my most preferable means of transport, not only, but in
large part due to environmental issues. I don't understand why the German
government puts this important bit of infrastructure in the hands of imbeciles
and lets them overcharge for their low-quality service and their delays.
NP: Mono: Under the Pipal Tree
Update: A guy from Berlin wrote:
The seats you found in the other wagons may as well have been reserved, too. The electronic reservation signs will extinguish about 15 minutes after the train departs from the station. Or, there was too little time between reservation and departure, so you could only get one of the few express-reservation seats.I am aware of this. However, the train between Zurich and Munich is ancient (part of the way it still has to run on Diesel) and the reservation signs were paper slips. The seats of eight I found were definitely unreserved, especially because I checked immediately after departure.