Then they stopped, and Thorin muttered something about supper, and where shall we get a dry patch to sleep on?
Not until then did they notice Gandalf was missing. So far he had come all the way with them, never saying if he was in the adventure or merely keeping them company for a while. He had eaten most, talked most, and laughed most. But now he simply was not there at all!
Just when a wizard would have been most useful, too, groaned Dori and Nori (who shared the hobbit s views about regular meals, plenty and often).
- J.R.R. Tokien, The Hobbit
I am very fond of the works of J.R.R. Tolkien; it would not surprise me to find that many of you recognize these words from the second chapter of The Hobbit titled Roast Mutton . It occurred to me recently that there are parallels between Gandalf s role in The Hobbit and that of an Agile coach. Now, before my fellow Tolkien enthusiasts leap on their keyboards, bear with me on this. Know that I am not saying an Agile coach is on par with a wizard (OK, with one of the Istari sent by the Valar, but let s table that so as not to scare off the normal folk, alright?); that should be enough to calm you down.
In the excerpt from The Hobbit at the top of the page, Bilbo and the dwarves have run into their first predicament. Note that it s not a particularly difficult situation; they just need to find shelter and partake of some food. Fire would be nice, too, if it could be managed. (Mind you, it s the first day of their journey; they set off mere hours ago fully provisioned and riding on ponies.)
It isn t very long before the fledgling group finds itself not only without shelter and food, but in the hands of three rather nasty trolls who are deciding how best to eat the entire group. Gandalf returns once things have gotten out of control, and with some subtle adjustments to the situation, the crisis is averted.
Could Gandalf have come back sooner and spared them this entire experience? Perhaps, but in their struggle a few key things happened. First, the group had to work out how to assess tasks at hand and appropriately delegate. To their credit, that effort was partially successful. The most skilled firestarters were assigned to that task, one of the keen-eyed dwarves was assigned to be the lookout. Second, they gathered some field experience that led to the establishment of improved practices, i.e. don t leave the ponies laden with packs when you make camp, particularly if it s all your food. (They lost most of their food that night when the pony carrying it bolted and ran straight into a nearby river later that night.)
Third, Bilbo Baggins was called upon to perform his first task as burglar, albeit a fool s errand that landed them in the troll predicament. While Bilbo was wildly under-equipped for his job, he managed to work through it. That experience began a developmental journey that would prepare him for the great things that would be expected of him later on.
This was not Gandalf s first adventure, nor was it the first group of people he needed to equip and challenge in order to develop them to a point that they could accomplish their goal. At this point, he s been in Middle-Earth just shy of 2,000 years. He would have been more than capable of walking them through their entire journey, but to what end?
Agile coaching is a discipline that aims to help teams develop their own use of methodologies like Scrum and cross-methodology practices like testing, user stories, etc. This means equipping teams with just enough information to strike out on their own for a bit, then letting them run with it rather than dazzle them with one s own mastery so as to appear like the indispensable demigod. Until people struggle with the terse maxims of Agile Software Development, they cannot internalize them. And when the wizard is always around, why bother struggling?
One of my greatest frustrations as an Agile coach is how few companies are willing to take a coaching approach with their Agile adoption. They want you to come in and be the demigod as a full-time contractor. Sure, there are fiscal, political, and seemingly practical reasons that they will cite; I chalk most of them up to being excuses for a lack of willingness to embrace what it would take to face the hard task of nurturing what you have. It s seemingly easier to just throw more money at more bodies and hope that somehow things will all work out, and surely if you can stumble upon some superstar to wrangle the mess, you ll eventually be able to browbeat them into becoming a full-time employee.
Don t get me wrong; in some ways, I benefit from this dysfunction. From a selfish business standpoint, having a single full-time client is certainly easier than juggling multiple concurrent clients and their schedules. As far as actually accomplishing the aim of my business, however, I think it hinders the mission.
One of my aims in working with companies is to be a coach despite being brought in as a contractor. It s certainly possible, though it is more challenging. There s not that natural separation of the coach from the team that forces them to take up the mantle on their own. Few things in my work are more rewarding than having a developer come to me and say, I wasn t really sure this Agile stuff could work, but now, after going through all this, I wouldn t want to go back to the old way of doing things.
Much later in the journey of the hobbit and his dwarf companions, Bilbo is again called upon for a challenging task. His response makes me think Gandalf s approach has worked:
Perhaps I have begun to trust my luck more than I used to in the old days he meant last spring before he left his own house, but it seemed centuries ago but anyway I think I will go and have a peep at once and get it over. Now who is coming with me?
- J.R.R. Tokien, The Hobbit
Here s hoping more people will be willing to embrace the challenging, messy, and altogether beneficial task of equipping teams and allowing them to struggle when necessary, even if it means the occasional scuffle with trolls.
High-speed internet links are something that makes FOSS development much easier, but I m still having reliability problems with my ADSL. A fringe benefit of moving to a more open Linux-based router is that I can see what s going wrong in more detail. But now I have to gamble nearly two hundred pounds in order to get the service providers to continue trying to find the bug! Sorry for the length, but let me explain how bad broadband in rural England is just now
Outside the big cities with their cable networks, Company A owns the lines, Company B provides the services and we buy those services from reseller Company C. Sometimes the same company is A and B or B and C, but never all three. Most of the companies who are B won t be C themselves - in other words, they don t sell retail, but they nearly always seem to have a main or preferred retail partner.
Company A is nearly always OpenReach, part of BT Group, the telephone monopoly privatised back in the 1980s but still somehow keeping its landline monopoly. Why is that allowed?
Company C has been The Phone Co-op for me for the last few years. Back in February, I changed how I bought my services, combining phone and broadband into one purchase. They d been two purchases mainly because I switched my ADSL from Pipex to the co-op at a different time to switching my line to them. As I understand it, this change had the side effect of changing Company B from OpenReach to Opal Telecom. Opal are the provider business behind TalkTalk, hardest to use Broadband ISP 2009.
Since the change, I ve been suffering unexplained disconnections, especially in the early evenings and at weekends. I m pretty sure it s Opal s equipment to blame for two reasons:-
Firstly, this wasn t happening until Opal became Company B, while Companies A and C are the same as before (when I had a stable but unspectacular 4Mbps connection).
Secondly, since changing my router, I can see LCP TermReq being sent by Opal s PPP peers. Opal insist their equipment isn t sending TermReq messages. My Netgear router disagrees, but I can t seem to get anyone to take its pppd debug logs seriously.
So, I ve complained to my supplier (Company C), they ve pretty straightforwardly passed it to Company B and I ve jumped through all the bloody silly hoops like using only wired connections to the router (yay, wires across the house), plugging the router into different phone sockets (yay, more wires across the house) and disconnecting everything from the phone sockets so Company A can run some voltage test (yay, uncontactability - just as well other software.coop workers can cover for me).
Now the next step is for some phone engineer to call. For this to happen, I have to agree that I will pay GBP 164 if a fault is found on my phone network instead of theirs. If I don t, they will give up trying to find the fault.
I don t really see why this is necessary: surely if there was a line fault, it would have shown itself on the old service? Also, the router says the line has no fault and the SNR and Attenuation are both fine but not great. Unlike most people, I ve already had my house phone network tested with professional equipment (yay for network engineers in the co-op trying to avoid the painful state of British broadband bugfixing), but I m still left betting hundreds of pounds on the phone engineers not pointing the finger at my network. What choice do I have?
I ve read elsewhere about people giving up on ADSL and switching to mobile internet because then they have only one company to deal with. I can see some attraction in that, but I live in a village with poor mobile service and I suspect the forthcoming T-Mobile/Orange and T-Mobile/Three link-ups will soon make that less straightforward too. A confusopoly is probably more profitable to telephone companies.
Do most people bet a couple of hundred pounds to get their broadband fixed? How many broadband faults get ignored at that point? Why don t the retail company Cs have access to enough Company B systems to lead the fault-finding instead of only being able to pass it on to people who seem to give replies that contradict the logs and won t talk directly to customers? Is fixing this A-B-C three-companies-pass-the-buck system a necessity for Digital Britain? Why isn t the government intervening to end the OpenReach monopoly outside the big cities?
Interestingly, the 
Three weeks ago, I announced the 
Tuesday, on the 29th of September Remus Cernea participated at Doru Braia's Talk oc.
If you have recently tried to subscribe to one of 
I can t say I m surprised, but I m still appalled by reading, again, a completely out-of-reality polemic about a leader of the Free software community being called sexist (among other nice names), after an innocent and random word used in a talk.
Oh noes! Serving in the navy will hurt!
It s often that you hear jokes or references picturing French as arrogant, Italians as womanizers, geeks as bearded and smelling under the arms, sailors as gay, et c tera. It s called a clich , and it helps people understand each other because it s part of the collective imagination. If you insert a reference to an Italian in a speech about womanizers, it helps picturing the clich of a guy in a black Armani suit, wearing sunglasses and using gomina. It doesn t mean you think Italians are like this, and if it ever convinces someone that they are so, it means that someone really had trouble using the thing she calls brain to begin with.
The same goes for a talk about people not being familiar to computers, that is using women as a clich . When you look for a picture in your mind of someone who has trouble with using computers, what do you find? A granny fighting with her keyboard which keys are not in alphabetical order, or a busty blonde following with her eyes each movement of the mouse cursor. It s only natural to use these pictures as a ground for communication, and it doesn t mean you think bad of grannies or busty blondes. And if, because of that or of anything else, some people end up thinking that women can t use a computer, or that they are not equal to men in this regard, these people are the sexist ones. Not the guy who drew that picture in a magazine you read 10 years ago and forgot since, nor the one using it as a reference.
My intolerance is worth more than yours
And instead of actually focusing on educating or slapping those people, some of us are conducting a witch hunt, in which anyone implying the very existence of different categories of people, called men and women, regardless of his merits or opinions, is called a sexist and has stones thrown to him on several public fora. This is not acceptable. Do not let your speech be dictated by intolerance. If you apply the same reasoning to anyone that could be possibly hurt, in a completely literal and simplistic analysis of the speech, you can stop right now using any kind of metaphor, idiomatic expression or proverb. All that remains is a poor, sterilized speech. And when the speech is poor, the ideas get poorer as well.
Imagine what would a complete stranger reading those blogs understand. She would surely picture hackers as a completely misogynistic community in which people only talk about women (whether it is for sexist jokes or for rhetorical discussions about them) and never talk with them. Which would be utterly wrong, since hackers (and geeks in general) are on the contrary open-minded and friendly to feminism, compared to the rest of the population of course, except for the OMG OMG it s a woman! We need to be nice!!! kind.
And this is actually the reasoning that hides behind all this insane RMS and Mark Shuttleworth are sexist trolls. The picture they are giving of women are that of fragile little things that need to be protected against any attack of all these evil misogynist bearded geeks. Pretty ironical for people who claim fighting for gender equality, isn t it?
Questioning the unquestionable
Frankly, RMS and Mark are among the people I trust the less in the community, but I don t need to paint them as misogynists for that. Look at what they say instead of how they say it: one is an intolerant man who used to be a visionary but turned his principles into dogma; the other has seen the light and behaves as if he was the savior of Free software. I d prefer if we questioned their vision and leadership based on their ideas and actions, not on distorted ways to interpret what they say based on a few people s neuroses.
Or, to say it shorter: dudes, get a life.
There are a few ways to easily keep track of what others are saying about your Free Software project. In a very popular project, you may already have enough feedback from its busy forum or mailing list, but in new and small projects, you often have to actively seek feedback/comments from end-users.
I publish 
Sarah told me a while ago that she was planning an early birthday present
for me, but it was going to be a surprise.
Last night, I found out what it was: tickets to see 
One of my awesome colleagues from 
