MJ Ray: The Tragedy of Targets
I've started using the phrase "tragedy of targets" recently
for those situations where someone does something stupid to meet an ill-specified target,
instead of working towards the result in
the way the target-setter expected.
This gem was published by
a Conservatives candidate over in my home county of Northamptonshire
and was mentioned in today's
Weston and Worle News
"an offender visited approximately 550 domestic properties in Weston-super-Mare with a fake comic relief sponsor form. This person obtained property by deception, (i.e. convinced them to part with money) from no less than 542 separate victims. Following good work from the police, he was caught, arrested, interviewed and I understand he will be cautioned for all the offences. My sources tell me that as a result of the arrest, the North Somerset District was or is planning to claim 542 'detections' for this one job. This will prove to be an amazing result for the bean-counters and has no doubt salvaged the whole 'performance target' result for the area in 2006. Indeed, the local Police Community Support Officers have spent the week going door to door in an attempt to locate every household that was conned, and get them to sign a pro-forma statement of complaint to bolster the clear-up rate"Do you know other examples where setting a target has had unintended effects? Do you have a suggestion how to set better targets for the police here? Me, I like the suggestion of one anonymous commenter:
"The Police should be measured on the absence of crime not by detecting it."