Ravi Dwivedi: My Austrian Visa Refusal Story
Vienna - the capital of Austria - is one of the most visited cities in the world, popular for its rich history, gardens, and cafes, along with well-known artists like Beethoven, Mozart, G del, and Freud. It has also been consistently ranked as the most livable city in the world.
For these reasons, I was elated when my friend Snehal invited me last year to visit Vienna for a few days. We included Christmas and New Year s Eve in my itinerary due to the city s popular Christmas markets and lively events. The festive season also ensured that Snehal had some days off for sightseeing.
Indians require a visa to visit Austria. Since the travel dates were near, I rushed to book an appointment online with VFS Global in Delhi, and quickly arranged the required documents. However, at VFS, I found out that I had applied in the wrong appointment category (tourist), which depends on the purpose of the visit, and that my travel dates do not allow enough time for visa authorities to make a decision. Apparently, even if you plan to stay only for a part of the trip with the host, you need to apply under the category Visiting Friends and Family .
Thus, I had to book another appointment under this category, and took the opportunity to shift my travel dates to allow at least 15 business days for the visa application to be processed, removing Christmas and New Year s Eve from my itinerary.
The process went smoothly, and my visa application was submitted by VFS. For reference, here s a list of documents I submitted -
I later learned that the courier charges (728 INR) and the courier assurance charges (182 INR) mentioned above were optional. However, VFS didn t ask whether I wanted to include them. When the emabssy is done processing your application, it will send your passport back to VFS, from where you can either collect it yourself or get it couriered back home, which requires you to pay courier charges. However, courier assurance charges do not add any value as VFS cannot assure anything about courier and I suggest you get them removed.
My visa application was submitted on the 21st of December 2023. A few days later, on the 29th of December 2023, I received an email from the Austrian embassy asking me to submit an additional document -
- VFS appointment letter
- Duly-filled visa application form
- Original passport
- Copy of passport
- 1 photograph
- My 6 months bank account statement
- Cover letter
- Consent form (that visa processing will take up to 15 business days)
- Snehal s job contract
- My work contract
- Rent contract of Snehal
- Residence permit of Snehal
- A copy of Snehal s passport
- Invitation letter from Snehal
- Return flight ticket reservations
- Travel insurance for the intended travel dates
| Service Description | Amount (Indian Rupees) |
|---|---|
| Cash Handling Charge - SAC Code: (SAC:998599) | 0 |
| VFS Fee - India - SAC Code: (SAC:998599) | 1,820 |
| VISA Fee - India - SAC Code: | 7,280 |
| Convenience Fee - SAC Code: (SAC:998599) | 182 |
| Courier Service - SAC Code: (SAC:998599) | 728 |
| Courier Assurance - SAC Code: (SAC:998599) | 182 |
| Total | 10,192 |
Subject: AUSTRIAN VISA APPLICATION - AMENDMENT REQUEST: Ravi Dwivedi VIS 4331 Dear Applicant, On 22.12.2023 your application for Visa C was registered at the Embassy. You are requested to kindly send the scanned copies of the following documents via email to the Embassy or submit the documents at the nearest VFS centre, for further processing of your application:I misunderstood the required document (the EVE) to be a scanned copy of the letter of guarantee form signed by Snehal, and responded by attaching it. Upon researching, Snehal determined that the document is an electronic letter of guarantee, and is supposed to be obtained at a local police station in Vienna. He visited a police station the next day and had a hard time conversing due to the language barrier (German is the common language in Austria, whereas Snehal speaks English). That day was a weekend, so he took an appointment for Monday, but in the meantime the embassy had finished processing my visa. My visa was denied, and the refusal letter stated:Kindly Note: It is in your own interest to fulfil the requirements as indicated above and submit the missing documents within 14 days of the receipt of this email. Otherwise a decision will be taken based on the documentation available. Sie werden in Ihrem Interesse ersucht, die gekennzeichneten M ngel so schnell wie m glich zu beheben bzw. fehlende Unterlagen umgehend nachzureichen, um die weitere Bearbeitung des Antrages zu erm glichen. Sollten Sie innerhalb 14 Tagen die gekennzeichneten M ngel nicht beheben bzw. die fehlenden Unterlagen nicht nachreichen, wird ber den vorliegenden Antrag ohne diese Unterlagen bzw. M ngelbehebung entschieden. Austrian Embassy New Delhi R.J/ Consular Section +91 11 2419 2700 EP-13, Chandragupta Marg, Chanakyapuri, New Delhi 110 021, India bmeia.gv.at/botschaft/new-delhi facebook.at/AustrianEmbassyNewDelhihttp://www.facebook.at/AustrianEmbassyNewDelhi twitter.com/MFA_Austriahttp://www.twitter.com/MFA_Austria [refocus1][Signatur_V+30]https://www.bmeia.gv.at/en/european-foreign-policy/foreign-trade/refocus-austria/[Logo_AT_IN_22px]
- Kindly submit Electronic letter of guarantee EVE- Elektronische Verpflichtungserkl rung obtained from the Fremdenpolizeibeh rde of the sponsor s district in Austria. Once your host company/inviting company has obtained the EVE, please share the reference number (starting from DEL_____) received from the authorities, with the Embassy.
The Austrian embassy in Delhi examined your application; the visa has been refused. The decision is based on the following reason(s):I could have reapplied after obtaining the EVE, but I didn t because I found the following lineOther remarks: You have been given an amendment request, which you have failed to fulfil, or have only fulfilled inadequately, within the deadline set. You are a first-time traveller. The social and economic roots with the home country are not evident. The return from Schengen territory does therefore not seem to be certain.
- The information submitted regarding the justification for the purpose and conditions of the intended stay was not reliable.
- There are reasonable doubts as to your intention to leave the territory of the Member States before the expiry of the visa.
The social and economic roots with the home country are not evident.offensive for someone who was born and raised in India, got the impression that the absence of electronic guarantee letter was not the only reason behind the refusal, had already wasted 12,000 INR on this application, and my friend s stay in Austria was uncertain after January. In fact, my friend soon returned to India. To summarize -
- If you are visiting a host, then the category of appointment at VFS must be Visiting Friends and Family rather than Tourist .
- VFS charged me for courier assurance, which is an optional service. Make sure to get these removed from your bill.
- Neither my travel agent nor the VFS application center mentioned the EVE.
- While the required documents list from the VFS website does mention it in point 6, it leads to a dead link.
- Snehal informed me that a mere two months ago, his wife s visa was approved without an EVE. This hints at inconsistency in processing of applications, even those under identical categories.

To ease my nerves, I struck up a conversation with a man seated nearby who was
also traveling to Abu Dhabi for work. He provided helpful information about
safety and transportation in Abu Dhabi, which reassured me. With the boarding
process complete and my anxiety somewhat eased. I found my window seat on the
flight and settled in, excited for the journey ahead. Next to me was a young
man from Ranchi(Zarkhand, India), heading to Abu Dhabi for work at a mining
factory. We had an engaging conversation about work culture in Abu Dhabi and
recruitment from India.
Upon arriving in Abu Dhabi, I completed my transit, collected my luggage, and
began finding my way to the hotel
I reached Tirana, Albania after a six hours flight, feeling exhausted and I was
suffering from a headache. The air pressure had blocked my ears, and jet lag
added to my fatigue. After collecting my checked luggage, I headed to the first
ATM machine at the airport. Struggling to insert my card, I asked a nearby
gentleman for help. He tried his best, but my card got stuck inside the
machine. Panic set in as I worried about how I would survive without money.
Taking a deep breath, I found an airport employee and explained the situation.
The gentleman stayed with me, offering support and repeatedly apologizing for
his mistake. However, it wasn t his fault, the ATM was out of order, which I
hadn t noticed. My focus was solely on retrieving my ATM card. The airport
employee worked diligently, using a hairpin to carefully extract my card.
Finally, the card was freed, and I felt an immense sense of relief, grateful
for the help of these kind strangers. I used another ATM, successfully withdrew
money, and then went to an airport mobile SIM shop to buy a new SIM card for
local internet and connectivity.
I found my top bunk bed, only to realize I had booked a mixed-gender
dormitory. This detail had completely escaped my notice during the booking
process. I felt unsure about how to handle the situation. Coincidentally,
my experience mirrored what Kangana faced in the movie Queen .
Feeling acidic due to an empty stomach and the exhaustion of heavy
traveling, I wasn t up to cooking in the hostel s kitchen.
I asked the front desk about the nearest restaurant. It was nearly 9:30 PM,
and the streets were deserted. To avoid any mishaps like in the movie
Queen, I kept my passport securely locked in my bag, ensuring it wouldn t
be a victim of theft.
Venturing out for dinner, I felt uneasy on the quiet streets. I eventually
found a restaurant recommended by the hostel, but the menu was almost
entirely non-vegetarian. I struggled to ask about vegetarian options and was
uncertain if any dishes contained eggs, as some people consider eggs to be
vegetarian. Feeling frustrated and unsure, I left the restaurant without
eating.
I noticed a nearby grocery store that was about to close and managed to get
a few extra minutes to shop. I bought some snacks, wafers, milk, and tea
bags (though I couldn t find tea powder to make Indian-style tea). Returning
to the hostel, I made do with wafers, cookies, and milk for dinner. That day
was incredibly tough for me, I filled with exhaustion and struggle in a new
country, I was on the verge of tears .
I made a video call home before sleeping on the top bunk bed. It was a new
experience for me, sharing a room with both unknown men and women. I kept my
passport safe inside my purse and under my pillow while sleeping, staying
very conscious about its security.
I took a bus from Shkod r to the southern part of Albania, heading to
Sarand . The journey lasted about five to six hours, and I had booked a stay
at 









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